Phone: 678 242 9770 Email: CustomerService@sysstec.com
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Information in a computer system should only be accessed by authorized persons.

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Network Security

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Virtualization enables organizations to more effectively leverage, scale and allocate their storage, network, and computing resources.

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Virtualization

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We will custom design a network to your choosing based on needs and overall cost of the design of your network.

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LAN/ WAN Architecture

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The services we provide allow you to have peace of mind in knowing that all your data is recoverable, regardless of what comes.

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Disaster Recovery

Our Services
All businesses have the same concern when it comes to IT support: they want fewer problems and faster recovery. As an experienced and highly trusted IT managed firm, Sysstec keeps your network and your business running smoothly. Sysstec’s IT Managed Services programs are the result of thousands of hours of research, development, integration, and IT consulting. Each program is designed to prevent problems, create efficiencies, and provide proactive quality assurance. When problems do arise, our proven processes and technologies help to correct them faster. The result: minimal disruption, minimal downtime, maximum efficiency.

On-Site IT Consulting Services

– When a site visit is needed our staff of more than 10 onsite engineers can fix the problem. Sysstec can advise on ways to save money and the best choices for your IT investment dollars. We take away the guesswork and put in expertise.

Remote Assistance

– Our full-time staff of 10+ engineers and managed technicians can remotely access and manage all of your workstations, servers, and routers and automate the day-to-day tasks that make them run at their best. Our fixed (and affordable!) monthly fee delivers predictive monitoring and maintenance. Sysstec’s IT Managed Services can proactively identify problems, which are then quickly addressed by our certified engineers and technicians – 24 hours a day, 365 days a year.

VCIO/Virtual Chief Information Officer

– Regularly scheduled meetings with Virtual Chief Information Officer help in managing IT road maps and budgets, and instituting best practices to strategically position your business through the use of technology.


Server Co-Location

Choosing the Right Data Center and Services for Your Business Has Never Been Easier

At Sysstec we make it easy for you to choose the right technical support solution, or combination of solutions, to fit your unique business needs. Through our trusted and certified technical experts, our breadth and depth of technological capabilities, our friendly and collaborative support staff, and our world-class data center we can easily support your mission critical systems and help you get the most out of your IT performance and investment—giving you true IT Peace of Mind. Whether you’re a large, enterprise-level organization or a managed service provider looking for colocation capabilities, our data center is unique and one-of-a-kind. We give you direct access to our infrastructure which includes multiple Tier 1 point-of-presence connections allowing you to run any type of server, appliance, or web application. Our service levels are the highest in the industry providing 24/7/365 support and 99.99% uptime at affordable, flexible pricing options to fit your business. When you call us you’ll reach our friendly, U.S.-based support staff on the other end of the phone and during off hours you’ll receive a callback right away. The bottom-line is that we offer and deliver the highest quality, personal, and professional service in the industry. We treat your business like it’s our business. It is a purpose built SAS70 Type 2 data center constructed to provide IT enterprises a world class facility. The 18 acre safe haven provides a secure private environment with multiple fiber and power feeds. The building is hurricane rated to withstand 160MPH winds and was designed to run continually and has an impressive record of 100% uptime over a 10 year period.
SYSSTEC’s Datacenter Resources
All of our clients benefit from having their data/services located in world-class data centers and they are interconnected by a high performance, fully-redundant private network that ensures the security, integrity and availability of our customers' business applications and technology infrastructure. Our network infrastructure provides customers with reliable connectivity and fast performance and includes around-the-clock monitoring, notification and reporting. The datacenters utilize multiple Tier-1 Internet carriers with multiple fully-lit OCx connections. In addition, each data center facility deploys multiple carrier-agnostic OCx connections for maximum dependability.
Data Center Specifications and Benefits
Unlike other cloud hosting service providers, Sysstec also continuously monitors battery and diesel power backup, air conditioning, redundant Internet connections, and all fail- safe systems.
Facility

The collocation facility is located in Suwanee, Ga. It is a purpose built SAS70 Type 2 data center constructed to provide IT enterprises a world class facility. The 18 acre safe haven provides a secure private environment with multiple fiber and power feeds. The building is hurricane rated to withstand 160MPH winds and was designed to run continually and has an impressive record of 100% uptime over a 10 year period.

Power

Multiple UPS systems eliminate fluctuations and electrical irregularities delivering clean, continuous power to all critical systems. Dual 12.4 kilovolt power feeds from diverse utility substations combined with multiple UPS, battery rooms and Jet Turbine generators power the building continuously forever.

Cooling and Environmental Controls

Our redundant facility utilizes a 2,750 ton centrifugal chiller plant with four 1,500 GPM Marley stainless cooling towers, fifty- two 20 ton air handlers, and a high capacity deep water well with 10,000 gallon holding tank.

Security and Access Control

The physical security of the data center is one of the highest operational priorities. They employ a variety of security equipment, techniques and procedures to control, monitor and record access to the facility, including customer areas. The data center is staffed with around the clock security officers to compliment the physical security design of the facility thus ensuring the protection of your critical IT operations.



Disaster Recovery & Backup – Store(IT)

StoreIT – Tapeless Backup and IT Disaster Recover

Server failure or losing data can be a nightmare for a business. With StoreIT, Sysstec’s tapeless data backup, you won’t lose sleep worrying about business continuity. In fact, Sysstec is one of the largest provider of tapeless backup recovery systems in United States. StoreIT combines the benefits of tapeless data backup and IT disaster recovery – should your primary server ever fail, you can be back up within hours, not days.

What makes StoreIT a better choice over other backup solutions?

We do data integrity check every 24 hours and a complete test virtualization every 60 days to ensure the highest level of data security. No other company provides this level of protection.


StoreIT’s completely automated backup features:

  • Onsite and offsite remote tapeless data backups
  • Onsite backups every 1 hour
  • Offsite backups every 24 hours
  • Protection of valuable business data at offsite data centers
  • Guaranteed server recovery (via virtual mode) in less than 2 hours post-primary server failure
  • Bare metal restore capabilities on your server resulting in less downtime

What else makes StoreIT a better choice over typical tape backup solutions?

  • No more changing tapes nightly or weekly
  • No more tapes to buy, label, catalog, or store
  • No more hassle taking tapes offsite
  • Eliminate annoying mechanical tape drive failures
  • Eliminate finding the right tape to restore data

Business Technical Support – Retain(IT)

RetainIT – Technician Support for Businesses

Whether it is onsite or remote business tech support, you are usually faced with two questions: who do I call and how much is it going to cost? Sysstec makes your answer simple with RetainIT, our fixed monthly fee, labor-only business tech support service.

RetainIT provides access to all of Sysstec’s technical expertise on an as-needed basis for a fixed monthly fee.

Most months your business may require little to no support; other months may require more. With RetainIT you get the dual advantages of flexible business tech support usage and predictable monthly budgeting. RetainIT is billed in 12 equal monthly installments, even when your level of service support varies from month to month.

For the best of comprehensive business tech support coverage and predictable billing, combine RetainIT with other Sysstec non-labor products, including:

  • AssistIT – automated remote IT network maintenance
  • StoreIT- – tapeless backup and disaster recovery
  • HostIT- – virtual server and cloud


Sysstec's Core Server Infrastructure Overview
Dedicated VMWare Server ESX Hypervisor

VMWare Server Virtualization essentially lets one computer do the job of multiple computers, by sharing the resources of a single computer across multiple environments. VMWare Server Virtualization is a proven software technology that is rapidly transforming the IT landscape and fundamentally changing the way that people compute. Today's powerful x86 computer hardware was originally designed to run only a single operating system and a single application, but virtualization breaks that bond, making it possible to run multiple operating systems and multiple applications on the same computer at the same time, increasing the utilization and flexibility of hardware.

Sysstec’s VMWare server virtualization offering can be for a single computer or a "Server Farm" of hundreds or even thousands of computers.

For the best of comprehensive business tech support coverage and predictable billing, combine RetainIT with other Sysstec non-labor products, including:

  • 100% Network Uptime Guaranteed!The Sysstec co-lo data center maintains direct connections to four of the top five Internet backbones: ATT, Verizon/MCI/UUNET, Qwest and Level3. Sysstec’s IP Network is powered by redundant high capacity Cisco
  • One Hour Hardware Replacement Guarantee!Reliable equipment means hardware failures are extremely rare. In the event of a failure, Sysstec will repair or replace the equipment within one hour - 24 hours per day, 7 days per week.
  • Managed services included:Server monitoring, unlimited server reboots, and unlimited application service restarts.
  • Live on-site technical support: available 24x7x365 by email, telephone or through our user friendly on-line support web portal.
  • State-of-the-art co-lo Data Center Facilityincludes diesel power generators, UPS, environmental cooling systems, multi-level security, and pre-action fire suppression systems.

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